You were able to perfectly ascertain what we wanted from our safari.
Your staff and contacts were very attentive, punctual, reliable, knowledgeable, thorough and friendly. You have truly put together the ‘A’ team and we recognized and appreciated that fact. Everything went as planned…quite an accomplishment for such a complex trip. Every single thing we discussed was handled perfectly. We had the best suites and all of our private activities, dinners, and game drives were first class. It may have been my imagination but it seemed that the staff were very aware of us and treated us as if we were very special. It seemed as if someone was always checking to make sure everything was going well and that we were being well cared for. Having traveled to this part of the world in the past, this type of treatment was very reassuring and, again, appreciated. I am sure that you and your people had a lot to do with this. Please thank each of the ‘out front’ and ‘behind the scenes’ personnel. It was very obvious that they were always there…just when we needed them. We really enjoyed all of our safari activities, especially the private tours and events that you had arranged. The guides were super, as you had assured me, and very accommodating to our needs. I have excellent photos as testimony to their ability to get us in the right place at the right time! There were so many thrills that I cannot possibly take to time to share all of them with you. I cannot say enough about the thoroughness of you and your organization. I realize that I paid quite a bit for this experience and I expected a lot in return. Well, I am very satisfied that I received my money’s worth… and then some. It is good to know that there are people like you who really do care about their clients and their experiences. People always ask me if I would do it all again whenever I take a trip such as this one. I can say without hesitation that I would gladly book another Ultimate Africa Safari. I can think of no better accolade. You and your staff certainly deserve the credit for my being able to make that statement.
Our total experience with Ultimate Africa Safaris was one of my more memorable experiences in the 30 years I have been traveling the world. It was more moving / inspirational than other safaris I have been on elsewhere in Africa.
The best thing we ever did was to do a private safari. I want to thank you and your staff for taking care of all the details and giving us the safari we asked for. The other tour companies could not seem to do what you did and your price was fair. We had traveled with A&K the last time, but they could not give us the safari we wanted and their surcharge for a private tour in a Land Rover was out of the question. With your quality, service and price I’m sure you will continue to attract very satisfied clients. Again, I will tell you that you had the best website and your company is the first one we looked in to and in the end offered us the best value. Thanks for a trip we will never forget.
Ultimate Africa Safaris is the ULTIMATE in knowledge, efficiency, information and customer care. We felt like we were given special treatment. Other agencies should follow the example set by Ultimate Africa!
I think all of us return to Africa everyday in our hearts and in our minds especially when life gets a little too ridiculous or frustrating. I take myself back to Africa when I need to get to sleep and when my thoughts need to be somewhere else. There is nowhere else like Africa. Such a time we had, that despite over 200 rolls of film we can never truly convey to anyone else. They will never hear the quiet of all those elephants right in front of you, the incredible bird calls, and the lilting tones of the African’s English. How can you describe the high adventure of tearing across the rutted dirt to get closer to an animal, the glory of the sunset and the gentle kindness of the people? We have wanted to write you because you made it all possible, but most of all because you really understand. I would also like to thank you with our friend’s upcoming group trip – she is confident she is in excellent hands. It is something we will carry in our hearts forever. With grateful thanks and grand memories!
At the start of our trip one of the lodge manager’s in Africa asked us who had planned our safari. I told her “Ultimate Africa”. She said you were one of the best. Top 10 definitely. Maybe even 1 or 2.
I’m sure you are used to getting the familiar expressions of awe and appreciation from your customers. This will be no different since words escape me to describe such an amazing and exciting introduction to Africa. The trip went flawlessly and we all felt that the care and attention given prior and during our stay was a major part of that. Your recommendations were perfect. In a nutshell we could not have had a more exciting and, at the same time, relaxing family vacation. Thanks so much for all your time and effort to organizing a memory-filled experience.
We are so glad we went with the best! A first class way to go primitive.
We Googled “luxury African safaris” and chose to contact Ultimate Africa Safaris. Whether it was dumb luck or sheer genius we couldn’t have been more pleased. You were professional, well informed and very responsive. All details from air travel, transport, hotels and lodges were covered and exceeded our expectations. I would recommend Ultimate Africa Safaris to anyone interested in planning a first class African safari!
Our Tanzanian honeymoon was beyond description. The picnic lunch in the Crater, the private dinner on the beach, the people who met us at the airport and whisked us to the front of the line… We received special treatment everywhere we went and I am quite sure this was because we booked with you. We ran into another couple who had also used your services and they too were having a great time. We have some incredible memories! Thanks again.
Everyone I had dealings with was informative, considerate and willing to go the extra mile to help.
Ian, you are total no BS pro! The trip was outstanding, extraordinary, and just plain cool! As you can tell we loved our safari. I doubt we would have gone where we did without your advice. You are a huge reason our trip was the “BEST EVER” and I’ve been on a lot of incredible adventure vacations! Ian – you and your organization are outstanding. You are the man!
The safari you designed for us far exceeded my expectations…and those who know me will confirm that my standards are quite high! Now that we’ve returned, almost none of our friends can believe that we did this “on our own.” In truth, we didn’t. We had Ultimate Africa Safaris on which to depend. And that made all of the difference.
We ran into other folks on the trip who had booked with Ultimate Africa and we all had only the highest praise. We couldn’t have planned it on our own. The selection of camps, the sequence, was really nice. Little extras that we otherwise wouldn’t have known about made a huge difference! You couldn’t have planned it better. It all made for a very relaxing, stress free, trip.
Thanks to Ultimate Africa we were much better prepared than many other travelers we met along the way. The attention to detail by everyone was amazing. This trip was absolutely fabulous – even better than we dreamed it would be!
We’ve just returned from our 5th trip to Africa and Tim and I agree that even though our prior 4 trips were great (with other safari companies) – this one was the best. Thanks for your suggestions. We got exactly what we were looking for.
I want to thank you for the outstanding service you have provided. While I did shop around and find other travel agents that were comparable in terms of price, you clearly stood out in terms of your service and responsiveness! I am happy to give my business to you as you definitely earned it!
We were able to devote all our energy to the experience, not the logistics.
Everyone on our trip kept complimenting us on choice of camps and lodges and the sequence. I kept diverting the compliments to Ultimate Africa.
The safari company to go with when planning a trip to Africa.
I’m sure you are used to getting the familiar expressions of awe and appreciation from your customers. This will be no different since words escape me to describe such an amazing and exciting introduction to Africa. The trip went flawlessly and we all felt that the care and attention given prior and during our stay was a major part of that. Your recommendations were perfect. In a nutshell we could not have had a more exciting and, at the same time, relaxing family vacation. Thanks so much for all your time and effort to organizing a memory-filled experience.
Experiencing what you have created was truly remarkable. We will be forever grateful to Ultimate Africa for creating one of the most incredible vacations imaginable!
Your attention to detail in planning our trip and your suggestions and input proved invaluable. Absolutely one of the most exciting and fulfilling adventures ever. Ultimate Africa Safaris did not disappoint. From sunrise to sunset we were treated like royalty and our days were filled with new adventures without a worry in the world. Truly a trip of a lifetime and full of fantastic memories. You are the best!
We could not have put this trip together without your help and knowledge. You listened and gave us what we asked for. I am a worrier by nature. I need not have worried. You were most helpful in taking a couple of novice travelers and designing an individual itinerary to meet our specific requests and needs. You patiently answered all of our questions and provided very useful information on when to go and what to pack. We had a great trip that exceeded our expectations.
Our second trip with you was even better than the first which is really saying something! Again you delivered more than you promised (which was a lot). Your attention to detail (as before) is outstanding. What I most appreciate about you is your candor and honesty about questions – even the dumb ones! I trust your judgment and advice on anything to do with African travel. You are highly regarded out there as well. Many people that we spoke to knew you and consider you to be the very best at what you do. We wouldn’t consider booking with anyone else and we will book with you again – count on it.
You seem to know just what people are looking for.
This was an expensive trip for our family. We read a lot about the different options and contacted a good number of safari companies. In the end we chose Ian and Lorna at Ultimate Africa. Their prices were in line with other good companies. Their first hand knowledge of the various areas however was exceptional. It seemed like they had been everywhere! In addition they were prompt and helpful. We knew we were in good hands. In the end the end our family agreed it was the most amazing experience we had ever had.
I’ve just recently returned from the most well prepared, incredible holiday in my life. With this being my first trip to Africa, and me wanting to give my parents the best experience of their life, I did a lot of comparisons. It always came back to Ultimate Africa being able to answer all of my questions about other camps, other areas of Africa, etc. With their depth of knowledge and personal experience at the camps coming through in all of their answers, I began to be very comfortable with trusting Ultimate Africa to arrange this very important holiday. From the first moment we touched down in Africa our dream had come true. They had so carefully listened to my wants and needs for this trip that the only way it could have been better would have been to extend this holiday much longer. As a child trying to give her parents the best gift possible I couldn’t have done it without the help of Ultimate Africa.
We recently returned from an exceptionally wonderful 6 week trip to Africa planned by Ultimate Africa Safaris. On a long trip with many transfers, in a part of the world where lots of things can go wrong, everything was absolutely perfect! Ian Proctor, the owner of Ultimate Africa Safaris, planned our trip; he has been to Africa many times and has experienced many of the things that can go wrong, knows what to see and where to go, and more importantly, where not to go. We first attempted to work with a company on Conde Naste go-to list. We had several conversations with the other company and our interests were simply not recognized. We would mention something we would like to have incorporated in our trip and it was ignored. We then turned to Ultimate Africa Safaris. They asked us all the right questions to develop our itinerary. It was a magical experience that we would love to repeat. Our first and only call will be to Ultimate Africa Safaris!
While I have always brought my own ideas to each safari plan, the consultants at Ultimate Africa Safaris do not hesitate to offer their opinions based on their direct knowledge of the camps and countries. This is very important to me as I asked questions of other safari travel agencies when planning for my 3rd safari (my first with UAS) and these other companies would not offer suggestions or opinions merely telling me that they could arrange “whatever I wanted”. It is impossible to know specifically what one wants because the various countries and camps provide radically different experiences. Given the cost of a safari it is important that one deals with a company that cares about their clients and will offer opinions and suggestions to make sure that they arrange the safari best suited to the client’s expectations. I have worked with UAS since that time in 2001 and they know the type of safari that I enjoy and provide input to insure that my safari itineraries are perfectly suited to my personal African “fantasies”.
We Googled “luxury African safaris” and chose to contact Ultimate Africa Safaris. Whether it was dumb luck or sheer genius we couldn’t have been more pleased. You were professional, well informed and very responsive. All details from air travel, transport, hotels and lodges were covered and exceeded our expectations. I would recommend Ultimate Africa Safaris to anyone interested in planning a first class African safari!
One and ½ years ago we decided to use you as our agent for our 1st African safari. It was a decision made mainly based on our gut feeling after speaking by phone. We trusted you for the whole thing. But in the back of our minds, there was that little nagging question – did we make the right decision? Especially with this much money involved! We’re now very glad that we went with you! And in fact feel lucky that we trusted you! You heard our desires and organized the perfect trip for us! You are trustworthy, responsive and reliable.
I was in the final stages of producing the motion picture Avatar when I decided to fulfill a lifelong dream and book a family safari. I reached out to several specialist travel companies for their ideas of what might make the “trip of a lifetime.” After receiving several different concept itineraries (including one I had to pay for) I realized that Ultimate Africa was the only company that heard what we were really looking for and presented a custom concept that fitted those needs. The trip was EVERYTHING any of the four of us could have wanted it to be. Not only have I already recommended Ultimate Africa to my friends and colleagues, but the next time I go to Africa, it will once again be booked through Ultimate Africa.
We had the trip of our lives (and we’ve travelled a lot). Your help and advice was impeccable and invaluable. It was unbelievably useful to be able to draw upon your first hand experience and knowledge. It allowed us to make informed decisions regarding where we wanted to go and what we wanted to see and to be properly prepared for our trip. When our departure time arrived, I felt perfectly prepared – I had no questions. I didn’t have to wonder about what would happen in certain situations and was confident that everything had been taken care of. I wish I could book all my future trips for all parts of the world with you.
After speaking with numerous companies we chose Ultimate Africa Safaris. The trip was worth EVERY PENNY! It was the best vacation we have ever had! There really are no words to describe it. You did a great job in putting this together and we are so grateful to have had the experience.
Now we see the expertise and careful planning that you added to make the trip so memorable! Thankfully, after our first thinking about a group tour type trip, you rescued us to design such an intimate, revealing and impactful experience. With much appreciation.
You could not have planned our vacation better or more professionally. Personalized service was important to us and you were successful. You have a customer for life.
We are so glad we listened to your suggestions. We cannot say enough about the excellence when it came to service – 5 star!
Everyone I had dealings with was informative, considerate and willing to go the extra mile to help.
When we arrived at our first safari camp the manageress asked where else we would be going. When we laid out our plans she replied “Whoever set this up really knew what they were doing.” You folks got full attribution.
You provide excellent insight into the safari destinations.
It was brilliant from start to finish. The guides, the wildlife, the lodges, the transfers, the food…in short everything was spectacular and beyond our wildest expectations.
We are so glad we listened to your suggestions. We cannot say enough about the excellence when it came to service – 5 star!
The whole experience far exceeded my expectations. You are an unbelievable outfitter.
We talked with at least 3 other travel companies about this trip and you, by far, outshined all of them with your responsiveness, quality of the proposed trips, suggestions, knowledge of the countries and on and on!!!
It was brilliant from start to finish. The guides, the wildlife, the lodges, the transfers, the food…in short everything was spectacular and beyond our wildest expectations.
Of all the travel agencies with whom we have worked over the past 25+ years, Ultimate Africa has been by far the most helpful and has offered the most in-depth personal service with regard to our travels.
We are so glad we listened to your suggestions. We cannot say enough about the excellence when it came to service – 5 star!
The whole experience far exceeded my expectations. You are an unbelievable outfitter.
Ian, you walk on water as far as my husband and I are concerned. An extraordinary trip was put together, questions were answered, and everything went like clockwork. You took very good care of us. Once again I like to thank you for making our dreams come true.
Now we see the expertise and careful planning that you added to make the trip so memorable! Thankfully, after our first thinking about a group tour type trip, you rescued us to design such an intimate, revealing and impactful experience.
We had the trip of our lives (and we’ve travelled a lot). Your help and advice was impeccable and invaluable. It was unbelievably useful to be able to draw upon your first hand experience and knowledge… When our departure time arrived, I felt perfectly prepared – I had no questions.
Experiencing what you have created was truly remarkable.